Privacy Policy
Mobile Detail Service (MDS)
Operated by Mobile Detail Service/ CaliCarCoMobile
Effective Date: October 16, 2026
1. Introduction
Mobile Detail Service (“MDS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our mobile application, request services, or communicate with our business.
Our services include mobile detailing for cars, trucks, SUVs, boats, RVs, trailers, semis, and other eligible vehicles.
2. Information We Collect
Depending on how you interact with our services, we may collect:
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Your name, email address, and telephone number.
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Your service location or appointment address.
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Vehicle type and information relevant to requested services.
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Appointment requests, booking details, and service history.
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Messages and inquiries you send to us.
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Gift card and transaction information.
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Device, usage, and technical information collected through our website or mobile application.
We do not require customers to provide information unrelated to the services they request.
3. How We Use Your Information
We use personal information to:
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Schedule and manage mobile detailing appointments.
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Contact customers about appointments and service requests.
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Provide customer support.
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Process transactions through authorized payment providers.
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Manage gift cards and customer accounts.
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Improve our website, application, and customer experience.
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Send promotional communications where permitted by law and your preferences.
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Maintain security and comply with legal obligations.
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4. Booking and Payment Services
Our website and mobile application use Wix services for website functionality, customer communication, and appointment management.
We may also use third-party providers, including Vagaro if integrated, to support booking or payment operations.
Payment information is handled according to the practices of the payment provider used for the transaction. We do not intentionally collect complete payment card information through ordinary contact or appointment forms.
5. Information Sharing
We may share information with service providers when necessary to operate our business, including website hosting, appointment scheduling, payment processing, communications, and technical support.
We may also disclose information when legally required or necessary to protect customers, our business, or others.
We do not sell customer contact lists to third-party advertisers.
6. Mobile Application Information
Our application may use services provided by Wix and other integrated technology providers.
Depending on the features enabled, the app may process account information, device information, app activity, and notification preferences.
If you enable push notifications, you can generally manage notification permissions through your device settings.
7. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, loss, or misuse.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable laws.
No internet-based system can guarantee absolute security.
8. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also request information about our data practices or opt out of eligible marketing communications.
To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Mobile Detail Service is intended for customers seeking professional detailing services and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
10. Third-Party Websites and Services
Our website and application may link to third-party services. Their privacy practices are governed by their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Us
Mobile Detail Service (MDS)
Operated by Mobile Detail Service / CaliCarCoMobile
Website: https://www.calicarcomobile.com
Email: info@calicarcomobile.com
Phone: 925-549-4555
Service Area: Sacramento, the San Francisco Bay Area, and surrounding communities in Northern California.